Black/Gray screen when booting Final Fantasy XV? Try this!

In Fixes, Games by Branton2 Comments

Trying to play Final Fantasy XV but you can’t get into the game due to a gray or black screen when trying to launch it? Don’t fret! The fix is super easy and will only take a few minutes at most, hopefully.

Fixing this bug requires editing the GraphicsConfig.ini file found under “C:/Users/[your username]/Documents/my games/FINAL FANTASY XV/[lots of numbers]/savestorage”. You can use any basic text editor, like Notepad, to open the file and make the required changes.

All you have to do is scroll down to [DisplaySettings] and change the “HardwareFullScreenMode=1” line to “HardwareFullScreenMode=0”. Once you’ve done that all you have to do is save the file and try to launch FFXV again! Chances are, it’ll work without a problem this time!

Here are the steps:

  1. Go to “C:/Users/[your username]/Documents/my games/FINAL FANTASY XV/[lots of numbers]/savestorage”
  2. Open “GraphicsConfig.ini”
  3. Scroll to “[DisplaySettings]”
  4. Find “HardwareFullScreenMode=1” and change it to “HardwareFullScreenMode=0”
  5. Launch Final Fantasy XV

That’s it! After that you should be able to get into the game without a problem. I mean, as far as black/gray screen problems go, you might run into something else but who knows!

Another, less preferable option, is simply hitting alt+enter and putting FFXV into windowed mode. Although this isn’t ideal, it’ll work in a pinch or if you’re worried about editing game files.

If nothing else, I hope this helped you fix Final Fantasy XV’s black/gray screen problem! Have another solution or do you feel I overlooked something? Let me know in the comment section!

Full disclaimer: I didn’t discover this fix, instead I found it on Steam’s discussion board for FFXV. I wish I knew who the first person to write about it was as I would definitely like to give them credit! If you know who they are, leave a comment and let me know!



Hi! I'm the founder and lead editor here at PC Game Haven. The first game I ever played on PC was Ultima Online way back in 1999, since then I've been hooked on every facet of PC gaming! Thanks for stopping by!

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2 Comments on "Black/Gray screen when booting Final Fantasy XV? Try this!"

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What if i do not have those folder in “my documents”.

I’m on W10.